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frequently asked questions

Maintenance is lower but there still is some. Mostly leaves and other natural debris tend to build up. You can a use a plastic leaf rake and a blower to clean it most of the time. Some clients choose to buy power brooms to really get in deep. There are some machines that can broom and collect debris as well. They used to only be large machines used for turf fields. They’ve now made smaller versions. 

You can shop for an easy to store, push version here.

You can shop for the more powerful, electric version here.

We’d also recommend spraying your turf with an enzyme cleaner at least 1 time per year. It disinfects the turf and then goes into the gravel base system and kills stuff there as well. We use ProVet Logic (can buy easily online) and there’s several others out there as well. But get the enzyme cleaners so the base system is cleaned as well. 

For more information on maintaining your turf, you can visit this link here.

Turf, in the end, will eventually flatten out. You have to think of it as high-end carpet. However, we have turf at lower price points for low traffic, mid-price point for normal use, and higher price point options for a luxury feel that is able to withstand a lot of wear.
The best for high traffic are those with a polypropylene thatch layer. You can feel the stiffer thatching in those samples. Kentucky Blue and Bermuda Blend both have those. My parents have a large putting green with a Bermuda Blend yard wrap. They’ve had it installed for 6-7 years. The dogs and grandkids are on it often and there is minimal wear. They also put up a large above ground swimming pool every summer and after they take it down, we use a power broom to fluff back up the fibers. After a few days of relaxing in the sun the turf looks new again. 
If you’re concerned about high traffic, then I’d stick to the thatched products. All the others can handle normal (low to mid) yard wear. 

It is preferred to always lay the turf with the fibers facing the normal/most viewed direction. Usually towards the house so you have the best view. Once the product is infilled, sand applied to the top of the turf, and broomed in then that helps reduce the significant change you’re observing in the samples as the sand gives the turf structure. 

The STI products have a Limited Lifetime Warranty. 
The XGrass products have an 8 year warranty. 
Final Cut has a 1 year installation warranty. 

No. That’s honestly the best part of having turf, in my opinion. You can splash and play to your hearts content and leave things out on the yard for weeks and months without having discoloration. And the kids and pets stay clean and won’t track dirt and grass clippings into the house.

You can shovel or power broom off the turf. Just be careful of edges with power equipment. Or just let it sit and melt in the spring. Then in the spring do a spring cleaning with the plastic rake or power equipment mentioned above. 

For low use, do a thorough cleaning in the spring and fall. But some people pull out their plastic leaf rakes and blowers more often. 
You shouldn’t have to reinfill. We’ve only been asked 2-3 times to add infill in the last 10 years. 
We like to have a 6″ width between the pavers. The depth to the gravel base is dependent on your turf selection. To maintain a flush finish (the step from paver to turf feels smooth) is 1/2 the turf height. So if you select a 1-3/4″ turf then we bring the base up to about an inch of the top of concrete/paver. 
Nothing special is required besides consistent widths between pavers. And the finish on the edges can be a regular concrete edge, smooth. 
My husband and I, Jason and Hailey Barnes, started this company in 2012. Jason is on every project to ensure our high quality every time. Depending on project size we have 2-5 guys on the job.